For support leaders, QA managers, and CX teams who need insights from thousands of customer conversations.
Your team handles hundreds of calls a day, but you only QA a handful. You know CSAT is dropping but can't pinpoint why. Agent coaching is based on gut feeling, not data. And customer feedback buried in call recordings never makes it to the product team.
Orpheus transcribes every call and makes the entire conversation searchable. Spot trending issues before they become crises. Coach agents with specific examples. And give your product team a direct line to what customers actually say.
Pro and Team plans include unlimited transcription. Process hundreds or thousands of calls daily at the same flat rate.
Yes. Use the search API to monitor for competitor mentions, escalation language, or product-specific terms across all conversations.
Orpheus works with any audio format. If your phone system can export recordings (most do), we can transcribe them. API integration available for automated pipelines.
Try the free tool above, or explore our API for production voice workflows.